Terms and Conditions

Last updated: September 10th, 2024

1.0 Personal Data Tradevu Collects

Tradevu collects data from you through our interactions with you and through our products. The data we collect depends on the context of your interactions with Tradevu and the choices you make, including your privacy settings and the products and features you use. You provide some data to us directly (e.g., contact information, job information) such as through Tradevu events or managing your communication preferences, we collect data about your interactions with and use of our products (e.g., cookies or other electronic trackers, customer relationship management information), and we obtain data about you from third parties (e.g., information from a Tradevu partner or information about your attendance at an event sponsored by Tradevu).

When you interact with us, we collect information sent to us by your device. The information we collect may include data about the pages you access, your computer IP address, device ID or unique identifier, device type, geo location information, computer and connection information, and mobile network information.

You have choices about the technology you use and the data you share with us. When we ask you to provide personal data, you may decline. However, many of our products require some personal data to provide you with a service. If you choose not to provide that necessary data, you will not be able to use that product or feature. Similarly, where we need personal data by law or to enter into or carry out a contract with you, we will not be able to proceed if you do not provide the data. We will let you know if not providing the personal data will result in our inability to provide you with a product or service. In cases where providing personal data is optional, certain features like personalization will not work if you choose not to provide the personal data.

1.1 Users Personal Data

Our website also provides the functionality to apply for a position in Tradevu in countries where Tradevu has a subsidiary, a local branch, or a representative office. If you are applying for a job with either Tradevu or one of its customers, we collect additional information related to your employment application.

Processing of your personal data when you apply directly to Tradevu

When you apply for a position at Tradevu, we will process the following personal data of yours: your email address, first and last name, and any other information relevant to the application.

For job applicants applying directly to Tradevu, we use the personal data you have provided to make employment decisions, as well as for our other legitimate business purposes, such as workforce analysis, gaining a greater understanding of our applicants, attracting talented individuals, and providing you with information about job vacancies at Tradevu. We also use your data to comply with our legal obligations, such as applicable immigration or employment laws.

1.2 How Tradevu Uses Personal Data

Tradevu uses the data we collect about you to provide you with rewarding, interactive experiences. In particular, we use data to:

  • Provide our products and services, such as this website and other tools, which includes updating, securing, and troubleshooting, as well as providing support. It also includes sharing data, when necessary to provide the service or other transaction you have requested.
  • Respond to your inquiries, where you reach out to us as an actual or a prospective client or a partner.
  • Communications for events when you provide your personal data such as your name and contact details when registering for an event.
  • Improve and develop our products.
  • Personalize our products.
  • Advertise and market to you, which includes sending promotional communications and targeting advertising.
  • Manage your marketing preferences.

We also use the data for our business purposes, including analyzing our performance, meeting our legal obligations, and developing our workforce. To achieve these purposes, we sometimes combine data we collect from different contexts to give you a better experience, to make informed business decisions, and for other legitimate reasons. For example, we may combine information we have about your current engagement with our products with information relating to your other interactions with Tradevu, including your attendance at Tradevu sponsored events.

We may also combine data in other contexts to the extent permitted by the applicable laws.

1.3 Legal Bases for the Processing of Your Personal Data

In all cases where we process your personal data in our capacity as a data controller, we make our best efforts to ensure that we have an appropriate legal basis for doing so. In particular, we will process your personal data in the following cases:

  • In case you provide your explicit consent for the processing of your personal data;
  • In case we need to process your personal data for the performance of a contract between you and Tradevu, such as the Terms of Use;
  • In case processing of your personal data is required to us for the performance of our legal obligations imposed on Tradevu by virtue of the applicable laws;
  • If we need to process your personal data to preserve ours or a third party’s legitimate interest, in which case we will make sure that such processing does not entail violation of your rights and freedoms
  • If we need to protect the vital interest of you or another person;

Where we process your personal data under instruction of our customer or any other third- party (data controller), we rely on such instruction as a basis for the processing of your personal data, while such third parties remain responsible to ensure primary legal bases for such processing similar to those described below.

1.4 Reasons We Share Personal Data

We may share the categories of personal data we obtain about you (as described above) with the categories of third parties described below. We share your personal data with Tradevu’s affiliates and subsidiaries, vendors, partners, and service providers (when you have approved such sharing) to complete transactions, or to provide a product you have requested.

We also share data with Tradevu’s affiliates and subsidiaries, with vendors working for us, when required by law or legal process, to protect lives, to maintain the security of our products, to provide support services and to protect the rights and property of Tradevu and its customers. For example, we may share information with our partners to complete a business transaction with you or to provide support during your use of our products and services.

Please contact us as explained below in the “How to Contact Us” section with any questions.

1.5 Your Personal Data Rights

You have choices about how Tradevu collects and uses your data. You can exercise your data protection rights by contacting Tradevu. We will respond to you within the time limits established by applicable law. To opt out of the processing of your personal information for purposes of targeted advertising, please send an email to hello@tradevu.africa our Data Protection Officer at philip@tradevu.co.

Namely, you have the following rights in connection with processing of your personal data performed by Tradevu, subject to applicable law:

  • In case you provide your explicit consent for the processing of your personal data;
  • access your personal information;
  • correct the information we hold about you;
  • erase or delete your personal information;
  • restrict our use of your personal information;
  • object to our use of your personal information;
  • withdraw your consent for us to use your personal information, if applicable;
  • receive your personal information in a usable electronic format and transmit it to a third party (right to data portability);
  • opt out of the processing of your personal information for purposes of targeted advertising, certain profiling, or the sale of your personal information; and
  • lodge a complaint with your local data protection authority

Subject to applicable law, you may appeal our decision with respect to a request you have submitted by sending an email to hello@tradevu.africa or our Data Protection Officer at philip@tradevu.co.

1.6 Personal Data Processing for Direct Marketing Purposes

You may control the use of your data for advertising from Tradevu by visiting our Preference Center. Not all personal data processed by Tradevu may be accessed or controlled using the preferences page. If you want to access or control personal data processed by Tradevu that is not available using the tools located on the preferences page, you can contact Tradevu at the address listed below. We will obtain consent when processing your personal data to send direct marketing communications, when required by law, and you will be able to revoke your consent (e.g., unsubscribe).

1.7 Cookies

Cookies are small text files placed on your device to store data. We use cookies and similar technologies for storing your preferences and settings, enabling you to sign in, providing advertising, combating fraud, and fulfilling other legitimate business purposes. Sometimes, we also use web beacons to gather usage and performance data. Our websites may include web beacons, cookies, or similar technologies from third party providers. Those third party providers may use cookies or similar technologies in order to provide you advertising based upon your browsing activities and interests. If you wish to opt out of interest-based advertising you may do so through the “Cookie Settings'' button below.

We will use cookies and other similar technologies only in case you provide your consent (where required by law) authorizing us to do it. Without your consent, when it is required, we will use only essential technical cookies that are strictly necessary for us to ensure proper delivery of our website’s functionality. In such cases we will rely on alternative legal bases for using cookies, such as the contractual necessity based on our Terms of Use and our legitimate interest in delivering core functionality of our website.

You have options to control the data collected by cookies, web beacons, and similar technologies. For example, you may use settings in your internet browser to limit how the websites you visit are able to use cookies and to withdraw your consent by clearing or blocking cookies. At this time, Tradevu does not respond to Do Not Track (DNT) signals except in jurisdictions where we are required to do so by law.

1.8 Products Provided by Your Organization

If you use an email address provided by your employer or another organization to access Tradevu products, that organization has the ability to control and administer your Tradevu product account, as well as the ability to access and process your data.

Many Tradevu products are intended for use by organizations, such as businesses. If your organization provides you with access to Tradevu products, your use of the Tradevu products is subject to your organization’s policies, if any. You should direct your privacy inquiries, including any requests to exercise your data protection rights, to your organization’s administrator. Tradevu is not responsible for the privacy or security practices of our customers, partners, or vendors, which may differ from Tradevu’s privacy policy.

1.9. How Long We Retain Your Personal Data

Generally, we will keep your personal data for the duration of our relationship with you. After our relationship ends, we will retain your personal data for a period of time that permits us to satisfy the following purposes: record retention as may be required by applicable law, for use in a legal claim or proceeding, to address any complaints we receive regarding our products or services, or other legitimate business reasons.

1.10 How We Protect Your Personal Data

The security of your personal data is important to us. We maintain reasonable administrative, technical and/or physical safeguards and appropriate security measures to protect personal information from loss, misuse or unauthorized access, disclosure, alteration, or destruction of the information you provide. However, we cannot guarantee the security of your personal information, as no electronic data transmission or storage of information is completely secure. If an incident is reported affecting your information, we will investigate and comply with all required reporting obligations.

2.0 Personal Data Processed by Tradevu on Behalf of Its Customers

Through our software platform, we provide products and services to our customers that enable them to engage with end users. When our customers collect information from their end users through our products and services, this Privacy Policy does not apply to that collection of information. This is because our customers, as the data controllers, are directing the collection of that information, and Tradevu has no direct relationship with our customers’ end users. Tradevu does not control our customers’ collection or use of the end users’ information.

To learn how a Tradevu customer uses the information it collects through Tradevu’s products, please see that customer’s privacy policy. If you are an end user who seeks access, or who seeks to correct, amend, or delete inaccurate data, or if you are an end user of one of our customers and would no longer like to be contacted by that customer, please contact them directly.

In connection with the products and services we provide, we may transfer personal data to companies that help us provide our products and services. Transfers to these third parties are governed by our agreements with our customers.

2.1 Links to Third-Party Websites

Our website may contain links to third-party websites and webpages. We do not own, administer, or otherwise control the personal data processing practices applied by their owners and cannot be responsible for such practices. Please carefully read relevant privacy policies and notices on such websites before you start using them or provide any personal data to the respective entities.

2.2 Updates to Our Privacy Policy

From time to time, we may modify or update this policy. You can see at the top of the policy when it was last updated. If we substantially modify this policy, we will notify you of the changes by posting them on our website. Any changes to our policy are effective as of the date we post such changes, unless we inform you otherwise. If we modify our policy in a way that would have a substantial impact on the nature of processing or your privacy rights, we would provide sufficient advance notice to provide you with an opportunity to exercise your rights.

2.3 How to Contact Us

If you have any questions or comments about Tradevu’s handling of your personal data or this privacy policy, please contact us using our Contact Us Intake Web Form or our Data Protection Officer at philip@tradevu.co or send a letter to the following address:

Attention: Data Protection Officer

Tradevu Technology Limited
42 Montgomery Road,
Yaba,
Lagos Mainland,
Lagos State.